Sapa Centre Hotel

We booked our stay through Booking.com, and one thing to keep in mind is to double-check the room type you choose. Initially, we were given a room without a window, which wasn’t clearly indicated in the booking. However, once we mentioned this at the reception, the issue was resolved extremely quickly — we even received a free upgrade to a room with a window, which was a wonderful surprise. The overall experience was very positive. The room was spacious, clean, and comfortable. While the furnishings were perhaps a little older, they were well-maintained and didn’t detract from the stay at all. The hotel itself is generally well-kept, and the staff were exceptionally friendly and attentive, making the entire stay feel warm and welcoming.

We had a great stay at this hotel. The location is excellent—just a 1-2 minute walk to Sapa Station, making it very convenient for taking the train and cable car up to Fansipan. The hotel staff were friendly and attentive. They even offered to change our room to one with a better view once it became available, which we really appreciated. A special thank you to Van Tien, who took excellent care of us throughout our stay. He speaks fluent English and went out of his way to make sure we were comfortable. Oh ya, the bed is very comfortable!

My recent stay at the Sapa Centre Hotel was absolutely fantastic, and I can't recommend it highly enough! The hotel's location is genuinely unbeatable – right in the heart of Sapa, making it incredibly convenient for exploring everything the town has to offer. Being just a stone's throw away from Sun Plaza was a huge bonus, allowing for easy access to key attractions. What truly set this hotel apart, however, was the incredible staff, particularly Ms. Dua Lipa (Dua) and Ms. Selena. These two ladies are simply amazing! From the moment I arrived, they were friendly, exceptionally helpful, and genuinely went out of their way to ensure I had a perfect stay. Their warm demeanour and willingness to assist with anything, from local tips to just a friendly chat, made a huge difference. Beyond the outstanding service, I was completely blown away by the thoughtfulness shown by the hotel. Upon entering my room, I was met with a beautifully arranged space, complete with birthday wishes, lovely roses, and fresh oranges. This unexpected gesture was incredibly touching and truly made me feel valued and celebrated. It's these kinds of personal touches that elevate a stay from good to truly memorable. The room itself was comfortable and well-appointed, providing a perfect sanctuary after a day of exploring. The overall atmosphere of the hotel is welcoming and efficient. Sapa Centre Hotel is the ideal choice for anyone visiting Sapa. Its prime location, combined with the exceptional hospitality of its staff – especially Ms. Dua and Ms. Selena – and their delightful attention to detail creates an experience that you won't soon forget. Thank you for an amazing stay!

Our overall stay was splendid. What made it the most special is Tintin, the receptionist. He was nothing short of friendly, accommodating and welcoming. He's very cheerful as well every time he sees us. The hotel should definitely give him a raise for everything he does! The location of the hotel is perfect for you to walk everywhere and since Sapa is not that big anyway. The size of the room is big enough which we truly appreciate.

The staff were incredibly helpful from the get go and the room was lovely and spacious, one of the best during our trip in Vietnam and definitely the best value for money (cheaper than many other hotels in big tourist areas that weren't as good). Breakfast was delightful as well. Tin Tin (I believe that was his name - sorry if not!) made us feel very comfortable and Dua was really helpful offering to assist us with transport etc. We wished we'd had a longer stay to take advantage of their services! If I ever come back to Sapa I'll be staying here again.