Sapa Centre Hotel

My recent stay at the Sapa Centre Hotel was absolutely fantastic, and I can't recommend it highly enough! The hotel's location is genuinely unbeatable – right in the heart of Sapa, making it incredibly convenient for exploring everything the town has to offer. Being just a stone's throw away from Sun Plaza was a huge bonus, allowing for easy access to key attractions. What truly set this hotel apart, however, was the incredible staff, particularly Ms. Dua Lipa (Dua) and Ms. Selena. These two ladies are simply amazing! From the moment I arrived, they were friendly, exceptionally helpful, and genuinely went out of their way to ensure I had a perfect stay. Their warm demeanour and willingness to assist with anything, from local tips to just a friendly chat, made a huge difference. Beyond the outstanding service, I was completely blown away by the thoughtfulness shown by the hotel. Upon entering my room, I was met with a beautifully arranged space, complete with birthday wishes, lovely roses, and fresh oranges. This unexpected gesture was incredibly touching and truly made me feel valued and celebrated. It's these kinds of personal touches that elevate a stay from good to truly memorable. The room itself was comfortable and well-appointed, providing a perfect sanctuary after a day of exploring. The overall atmosphere of the hotel is welcoming and efficient. Sapa Centre Hotel is the ideal choice for anyone visiting Sapa. Its prime location, combined with the exceptional hospitality of its staff – especially Ms. Dua and Ms. Selena – and their delightful attention to detail creates an experience that you won't soon forget. Thank you for an amazing stay!

Our overall stay was splendid. What made it the most special is Tintin, the receptionist. He was nothing short of friendly, accommodating and welcoming. He's very cheerful as well every time he sees us. The hotel should definitely give him a raise for everything he does! The location of the hotel is perfect for you to walk everywhere and since Sapa is not that big anyway. The size of the room is big enough which we truly appreciate.

The staff were incredibly helpful from the get go and the room was lovely and spacious, one of the best during our trip in Vietnam and definitely the best value for money (cheaper than many other hotels in big tourist areas that weren't as good). Breakfast was delightful as well. Tin Tin (I believe that was his name - sorry if not!) made us feel very comfortable and Dua was really helpful offering to assist us with transport etc. We wished we'd had a longer stay to take advantage of their services! If I ever come back to Sapa I'll be staying here again.

Booked double room with mountain view. The view was good! It’s a minute walk to Sun plaza Sapa station. The restaurant has variety of dishes and the breakfast also has lot of vegetarian options. The staff is kind and helpful. They charge 3% for payments by credit card. So do many stores, restaurants in Sapa. It’s better to carry cash just in case. My husband forgot his mobile at the hotel and realized it after we reached Lao Cai station. Fortunately, the hotel staff arranged a taxi to deliver the phone before our train departure.

Vinh. I accidentally left my passport in the room safe and realized it while I boarded the early morning bus to Ha Giang from Sapa. I called the hotel, and Vinh answered at the front desk. I asked him to check the room safe. He confirmed my passport was there. He offered to bring it to me at the bus station. I accepted. The bus station is about 2 kilometers away from Sapa Centre Hotel, but Vinh arrived with my passport in less than 5 minutes from the time I spoke with him. I thanked him and offered money. He declined money and just asked to leave a review of the hotel. Here it is Vinh. You're great! Thanks again! Also, they upgraded my room.